Emergency Information

About the Acute Ward

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 Benalla Health’s Acute Ward provides high-quality, person-centred care close to home, supporting our community with a safe and welcoming environment.

Our Facilities

The Acute Ward has 24 beds, including a combination of single and shared rooms. Many rooms include ensuites, and all overlook the beautiful gardens surrounding the hospital, offering a calming space for rest and recovery.

Our Care

Our multidisciplinary team delivers compassionate, Best Care across a wide range of health needs, including:

  • Post-operative care
  • Post-natal care
  • General medical care
  • Palliative care
  • Cardiac care
  • Diabetes management
  • Care for older people
  • Support for patients awaiting placement in other facilities

We are committed to helping patients maintain independence during their stay, with encouragement to mobilise early, wear their own clothing, sit up for meals, and participate in daily activities that promote wellbeing and reduce the risk of functional decline.

Our Team

The Acute Ward is staffed by highly skilled nurses supported by a broad multidisciplinary team. Our team includes:

  • Physiotherapy and Allied Health Assistants
  • Social Work
  • Dietitian
  • Speech Pathology
  • Specialist nursing expertise, including diabetes management
  • Pharmacy services
  • Support from menu monitors, catering staff, cleaners, porters and administrative staff

Together, this team ensures high-quality, coordinated care for every patient.

Access to Specialist Services

Benalla Health is committed to providing care close to home. When specialist input is required, we are able to access external specialist services via Telehealth, helping reduce the need for patients and families to travel outside the region.

Our Approach to Care

Our philosophy is grounded in person-centred, Best Care. We listen to patients, understand what matters to them, and partner with them and their families to develop individualised care plans.

Our ward includes comfortable indoor lounges and garden spaces where patients and families can spend time together in a peaceful setting.

Safe Patient Care (Nurse to Patient and Midwife to Patient Ratios) Bill 2015

The Safe Patient Care (Nurse to Patient and Midwife to Patient Ratios) Bill 2015 was introduced to Parliament on 1 September 2015 and the Safe Patient Care (Nurse to Patient and Midwife to Patient Ratios) Act 2015 (the Act) took effect from 23 December 2015.An amendment Bill was passed in 2025 https://www.legislation.vic.gov.au/as-made/acts/safe-patient-care-nurse-patient-and-midwife-patient-ratios-amendment-act-2025

The purposes of the Act is to confirm the minimum requirements for:

  • nursing and/or midwifery staffing ratios in public health services; and
  • the associated compliance reporting.  

Amendments to the Act were implemented on 1 March 2019. Among the Amendments is the requirement for health services to make a public disclosure related to their mixed wards and birthing suites.  

Amendments to the Regulations reflect current practices and provide consistency across hospitals as to the criteria and requirements services must considered in determining appropriate staffing requirements for the delivery of safe and quality care.

If you would like to know more about the Safe Patient Care Act go to https://www2.health.vic.gov.au/health-workforce/nursing-and-midwifery/safe-patient-care-act. A copy of the legislation is available on the Victorian Legislation and Parliamentary Documents website www.legislation.vic.gov.au.

At Benalla Health – Inpatient Services are provided via a mixed ward incorporating the Acute and Midwifery subunits.

 Name of mixed ward:

 Inpatient Services

 The total number of occupied beds:

 28

 The different ratios that apply for Inpatient services

 ACUTE

 MIDWIFERY

 Morning shift: 1 nurse to 6 patients, 1 nurse in charge

 Morning shift: 1 midwife to 4 patients

 Afternoon shift: 1 nurse to 7 patients, 1 nurse in charge

 Afternoon shift: 1 midwife to 4 patients

 Night shift: 1 nurse to 10 patients

 Night shift: 1 midwife to 4 patients.

 The expected number of occupied beds in ACUTE

 24

 The expected number of occupied beds in MIDWIFERY

 4

 Average occupied BIRTHING SUITES

 1

 TOTAL BIRTHS: 1 August 2024 to 1 August 2025 = 0

TOTAL BIRTHS: 1 August 2025 to 1 February 2026 = 0

First Published: 26 August 2019

Last Updated: 1 February 2026

Next Update Due: 1 September 2026