Feedback provided to the hospital has included praise for the relaxing and supportive environment, with GP obstetricians and midwives working closely together to ensure mothers and babies are well cared for.
Benalla Health Chief Executive Officer Janine Holland said Benalla Health is absolutely committed to ensuring that women and their families have access to safe maternity care that includes their psychosocial and physical needs. 
The health service has modern birthing suites with operating suites available 24/7 for planned and emergency Caesareans. 
“There is also the option for women to have a vaginal birth after a previous caesarean section after consultation with their GP and specialist,” she said. 
Ms Holland said there are also options available for women to choose to use water immersion in labour for pain relief.
She said Benalla Health was proudly “Baby Friendly” accredited and supported the World Health Organisation and UNICEF International Guidelines for breastfeeding mothers.
Mothers have access to a breast-feeding support service within the maternity ward through an experienced lactation consultant, which was invaluable to new mothers.
Before the birth, mothers and their partners are offered shared care between the GP obstetricians and Midwives. 
Antenatal classes are also available to expectant parents to help them prepare for the upcominga birth.
Post-birth, midwives provide supportive Domiciliary care (home visits). 
There is also the option to transfer back to Benalla Health, post birth from other services for ongoing inpatient care with partners welcome to stay. 
Once discharged from domiciliary care, Benalla Health midwives work closely with families to develop and maintain strong relationships with the Maternal and Child Health Service, which is provided by the Benalla Rural City Council.